AMATEUR RADIO EMERGENCY SERVICE ARES FIELD RESOURCES MANUAL A QUICK TRAINER AND FIELD RESOURCE GUIDE FOR THE EMERGENCY COMMUNICATOR PUBLISHED BY THEAMERICAN RADIO RELAY LEAGUE ARES FIELD RESOURCES MANUAL This manual is intended to serve as a quick trainer and reference for amateurs deployed in the field for emergency services work, primarily through the Amateur Radio Emergency Service (ARES). It provides basic program information, forms, operating aids, and templates to be customized for the local area to include reference information such as important phone numbers, emergency frequencies, maps, organizational details, and so forth. This work is based on the Amateur Radio Emergency Communications Manual, an excellent effort by Darlene LaMont, KD6GCK. It is also based on several other existing efforts, most notably the Alameda County Instant Trainer edited by David Hunt, KB6JAW and Syd Furman, W6QWK, and the Santa Clara Section Net Control Manual. Thanks go to Maryland/DC Section Emergency Coordinator Mike Carr, WA1QAA, and Assistant SM Al Nollmeyer, W3YVQ, for their expertise and invaluable assistance. Thanks to David W. Hansen, N7AUA, for tips on "ready" kits, and William Wornham, NZ1D, Emergency Management Director, and ARRL Emergency Coordinator, for his treatise on hazardous materials incidents. And finally, thanks go to the members of the League's Public Service Advisory Committee, and its chairman, Steve Wilson, KA6S, for their valuable input. 73, Rick Palm, K1CE Field Services Manager Newington, Connecticut December, 1995 TABLE OF CONTENTS Topic Page Topic Page FIRST THINGS FIRST 4 APPENDICES: 61 CHECKLISTS 6 FCC Rules 62 BASIC PROGRAM INFORMATION 11 Third Party Countries List 66 ARES 12 Standard Power Connector 68 NTS 15 Section Emergency Coordinators 69 RACES 19 Section Emergency Nets 75 ICS 21 Wide Area Emergency Nets 79 HAZARDOUS MATERIALS 22 ARESMAT Concept 80 OPERATING PRINCIPLES 26 Federal Response Plan 83 MESSAGE FORMATS 30 National Disaster Medical System 85 LOCAL NETS/CONTACTS 38 10. Wilderness Protocol 87 SECTION ARES MAP 49 EMERGENCY PLAN 50 ARES Registration Form 88 OPERATING AIDS 51 Incident Report Forms 89 HURRICANE INFORMATION 58 Incident Log Sheets 93 FIRST THINGS FIRST Topic Page WHAT TO DO FIRST IN CASE OF EMERGENCY 5 INITIAL ACTION CHECKLIST 6 WHAT TO DO FIRST IN CASE OF AN EMERGENCY CHECK THAT YOU AND YOUR FAMILY ARE SAFE AND SECURE BEFORE YOU RESPOND AS AN ARES VOLUNTEER. CHECK THAT YOUR PROPERTY IS SAFE AND SECURE BEFORE YOU RESPOND AS AN ARES VOLUNTEER. MONITOR ___________________ (PUT YOUR ASSIGNED LOCAL ARES EMERGENCY NET FREQUENCY HERE). FOLLOW THE INSTRUCTIONS YOU RECEIVE FROM THE ARES OFFICIALS IN CHARGE ON THE ABOVE FREQUENCY. CONTACT YOUR LOCAL EMERGENCY COORDINATOR, OR HIS/HER DESIGNEE, FOR FURTHER INSTRUCTIONS. INITIAL ACTION CHECKLIST The net control station and/or ARES officials on the designated emergency net will provide additional instructions, including information on frequencies used for other resource and tactical nets. Normally, a resource net will enroll volunteers and provide information on how you can assist.  Be prepared to operate. Check all equipment and connections.  Check-in with your assigned contact. Deploy to assignment with "Ready" kit.  Obtain tactical call sign for your location/assignment.  Initiate personal event log (use form at end of this booklet).  Enter assigned frequency(s) on log sheet and on emergency/frequency plan.  Use log form to record messages handled.  Use a formal message form when a precise record is required.  Use tactical call sign for your location, while observing FCC's ten-minute i-d rule.  Monitor your assigned frequency AT ALL TIMES. Notify NCS if you have to leave. EQUIPMENT AND PERSONAL CHECKLISTS Topic Page BASIC DEPLOYMENT EQUIPMENT CHECKLIST 8 EXTENDED DEPLOYMENT EQUIPMENT CHECKLIST 9 ABOUT YOUR "READY" KIT 10 BASIC DEPLOYMENT EQUIPMENT CHECKLIST When responding to an emergency event, or even a training exercise, there is a minimum set of equipment and personal gear you should bring with you to get the job done. Basic items include:  2-METER HT  ARES ID CARD  2-METER MAGMOUNT ANTENNA AND COAX  EXTRA BATTERIES  EAR-PHONE  APPROPRIATE CLOTHING  PAPER AND PENCIL  FOOD AND WATER The majority of these items should be kept in a "Ready Kit." Just pick it up on your way out the door for deployment. You might also consider the items on the following list for inclusion in this ready kit, designed to allow you to stay in the field for up to 72 hours. EXTENDED (72-HOUR) DEPLOYMENT EQUIPMENT CHECKLIST  Snacks  Liquid refreshments  Throat lozenges  Aspirin  Prescriptions  Toilet articles  First aid kit  Message forms  Log books  Shelter (tent and sleeping bag)  3 day change of clothes  Foul weather gear  3 day supply of water and food  Portable stove; Mess kit with cleaning kit  Flashlight  Batteries  Candles  Water proof matches  Alarm clock  Toolbox  Electrical and Duct tape  Soldering iron and solder  Safety glasses  VOM  Additional Radios, packet gear  Microphones  Headphones  Power supplies, chargers  RF Connectors  Antennas with mounts  Patch cords  SWR bridge (VHF and HF).  Extra coax  ARRL Standardized Connectors (Molex 1545) ABOUT YOUR "READY" KIT Power -- Your radio 72-hour kit should have several sources of power in it, with extra battery packs and an alkaline battery pack for your HT. For mobile VHF and UHF radios, larger batteries are needed. Gel-cell or deep-cycle marine batteries would be good sources of battery power, and you must keep them charged and ready to go. It is also wise to have alternate means available to charge your batteries during the emergency. You can charge smaller batteries from other larger batteries. You can build a solar charging device. If you're lucky, you may have access to a power generator that can be used in place of the normal electrical lines. Have more battery capacity than you think you might need. Have several methods available to connect your radios to different power sources. Gain Antennas -- You can expect to need some kind of gain antenna for your HT, as well as an additional gain antenna that can be used on either your HT or your mobile rig. The extra antenna might be needed by someone else, or your first antenna might break. For VHF and UHF, you can build a J-pole from a TV twinlead, for an inexpensive and very compact antenna. Have several lengths of coax in your kit, totaling at least 50 feet and with barrel connectors to connect them together. Personal -- Include staples: water, or a reliable water filtration and purification system; enough food for three days; eating utensils, a drinking cup and, if needed, a means of cooking your food. Shelter is also important. Here, you are only limited by the size of your kit and the thickness of your wallet. Some hams plan to use their RVs as shelter, conditions permitting. Other disaster conditions may make the use of an RV impossible, so you should have several different plans for shelter. Light is important psychologically during an emergency. Make sure that you have several light sources available. Various battery-powered lights are available, and propane or gasoline-fueled lanterns are also good possibilities. BASIC EMERGENCY PROGRAM INFORMATION Topic Page AMATEUR RADIO EMERGENCY SERVICE 12 ARES/NTS ORGANIZATION CHART 14 NATIONAL TRAFFIC SYSTEM 15 EMERGENCY ALERTING CHART 17 TYPES OF EMERGENCY NETS 18 RADIO AMATEUR CIVIL EMERGENCY SERVICE 19 INCIDENT COMMAND SYSTEM 21 AMATEUR RADIO EMERGENCY SERVICE (ARES) The Amateur Radio Emergency Service (ARES) consists of licensed amateurs who have voluntarily registered their qualifications and equipment for communications duty in the public interest when disaster strikes. Every licensed amateur, regardless of membership in ARRL or any other local or national organization, is eligible for membership in the ARES. The only qualification, other than possession of an Amateur Radio license, is a sincere desire to serve. Because ARES is an amateur service, only amateurs are eligible for membership. The possession of emergency-powered equipment is desirable, but is not a requirement for membership. ARES Organization There are three levels of ARES organization--section, district and local. At the section level, the Section Emergency Coordinator is appointed by the Section Manager (who is elected by the ARRL members in his section) and works under his supervision. In most sections, the SM delegates to the SEC the administration of the section emergency plan and the authority to appoint district and local ECs. It is at the local level where most of the organization and operation is effected, because this is the level at which most emergencies occur and the level at which ARES leadership makes direct contact with the ARES member-volunteers and with officials of the agencies to be served. The local EC is therefore the key contact in the ARES. The EC is appointed by the SEC, usually on the recommendation of the district EC (DEC). Depending on how the SEC has set up the section for administrative purposes, the EC may have jurisdiction over a small community or a large city, an entire county or even a group of counties. Whatever jurisdiction is assigned, the EC is in charge of all ARES activities in his area, not just one interest group, one agency, one club or one band. In large sections, the SECs have the option of grouping their EC jurisdictions into "districts" and appointing a district EC to coordinate the activities of the local ECs. In some cases, the districts may conform to the boundaries of governmental planning or emergency-operations districts, while in others they are simply based on repeater coverage or geographical boundaries. Special-interest groups are headed up by "assistant emergency coordinators," designated by the EC to supervise activities of groups operating in certain bands, especially those groups which play an important role at the local level, but they may be designated in any manner the EC deems appropriate. These assistants, with the EC as chairman, constitute the local ARES "planning committee" and they meet together to discuss problems and plan projects to keep the ARES group active and well-trained. There are any number of different situations and circumstances that might confront an EC, and his ARES unit should be organized in anticipation of them. There is no specific point at which organization ceases and operation commences. Both phases must be concurrent because a living organization is a changing one, and the operations of a changing organization must change with the organization. ARES/NTS ORGANIZATION CHART NATIONAL TRAFFIC SYSTEM (NTS) The National Traffic System is designed to meet two principal objectives: rapid movement of traffic from origin to destination, and training amateur operators to handle written traffic and participate in directed nets. NTS operates daily, and consists of four different net levels--Area, Region, Section, and Local--which operate in an orderly time sequence to effect a definite flow pattern for traffic from origin to destination. Local Nets Local nets are those which cover small areas such as a community, city, county or metropolitan area, not a complete ARRL section. They usually operate at VHF (typically 2-meter FM) at times and on days most convenient to their members. Some are designated as emergency (ARES) nets that do not specialize in traffic handling. Local nets are intended mainly for local delivery of traffic. Some NTS local nets operate on a daily basis, just as do other nets of the system, to provide outlets for locally-originated traffic and to route the incoming traffic as closely as possible to its actual destination before delivery--a matter of practice in a procedure that might be required in an emergency. Most local nets and even some section nets in smaller sections are using repeaters to excellent effect. Average coverage on VHF can be extended tenfold or more using a strategically located repeater, and this can achieve a local coverage area wide enough to encompass many of the smaller sections. Section Nets Coverage of the section may be accomplished either by individual stations reporting in, by representatives of NTS local nets or both. The section may have more than one net (a CW net, a VHF net and an SSB net, for examples). Section nets are administered by an appointed Section Traffic Manager or designated Net Managers. The purpose of the section net is to handle intra-section traffic, distribute traffic coming down from higher NTS echelons, and put inter-section traffic in the hands of the amateur designated to report into the next-higher NTS (region) echelon. Therefore, the maximum obtainable participation from section amateurs is desirable. Operation During Disasters When a disaster situation arises, NTS is capable of expanding its cyclic operation into complete or partial operation as needed. ECs in disaster areas determine the communications needs and make decisions regarding the disposition of local communications facilities, in coordination with agencies to be served. The SEC, after conferring with the affected DECs and ECs, makes his recommendations to the Section Traffic Manager and/or NTS net managers at section and/or region levels. The decision and resulting action to alert the NTS region management may be performed by any combination of these officials, depending upon the urgency of the situation. While the EC is, in effect, the manager of ARES nets operating at local levels, and therefore makes decisions regarding their activation, managers of NTS nets at local, section, region and area levels are directly responsible for activation of their nets in a disaster situation, at the behest of and on the recommendation of ARES or NTS officials at lower levels. NTS EMERGENCY ALERTING CHART TYPES OF EMERGENCY NETS Tactical Net -- The Tactical Net is the front line net employed during an incident, usually used by a single government agency to coordinate with Amateur Radio operations within their jurisdiction. There may be several tactical nets in operation for a single incident depending on the volume of traffic and number of agencies involved. Communications include traffic handling, and resource recruiting. Resource Net -- For larger-scale incidents, a Resource Net is used to recruit operators and equipment in support of operations on the Tactical Nets. As an incident requires more operators or equipment, the Resource Net evolves as a check-in place for volunteers to register and receive assignments. Command Net -- As the size of an incident increases and more jurisdictions become involved in the incident, a Command Net may become necessary. This net allows the incident managers to communicate with each other to resolve inter- or intra-agency problems, particularly between cities, or within larger jurisdictional areas. It is conceivable that this net could become cluttered with a high volume of traffic. It may also be necessary to create multiple command nets to promote efficiency. Open and Closed Nets -- A net may operate as an Open or "free form" net, or as a closed net where a net control station is used to control the flow of transmissions on the channel. Typically, when the amount of traffic is low or sporadic a net control isn't required, and an Open net is used. Stations merely listen before they transmit. When a net is declared a "closed" net, then all transmissions must be directed by the NCS. RADIO AMATEUR CIVIL EMERGENCY SERVICE (RACES) RACES, administered by local/county/state Emergency Management agencies, with guidance from the Federal Emergency Management Agency (FEMA), is a part of the Amateur Radio Service that provides radio communications for civil-preparedness purposes only, during periods of local, regional or national civil emergencies. These emergencies are not limited to war-related activities, but can include natural disasters such as fires, floods and earthquakes. Operating Procedure Amateurs operating in a local RACES organization must be officially enrolled in the local civil-preparedness group. RACES operation is conducted by amateurs using their own primary station licenses, and by existing RACES stations. The FCC no longer issues new RACES (WC prefix) station call signs. Operator privileges in RACES are dependent upon, and identical to, those for the class of license held in the Amateur Radio Service. All of the authorized frequencies and emissions allocated to the Amateur Radio Service are also available to RACES on a shared basis. But in the event that the President invokes his War Emergency Powers, amateurs involved with RACES could be limited to certain specific frequencies (while all other amateur operation would be silenced). While RACES was originally based on potential use for wartime, it has evolved over the years, as has the meaning of civil defense (which is also called civil preparedness), to encompass all types of emergencies. While operating in a RACES capacity, RACES stations and amateurs registered in the local RACES organization may not communicate with amateurs not operating in a RACES capacity. (Of course, such restrictions do not apply when such stations are operating in a non-RACES--such as ARES--amateur capacity.) Only civil-preparedness communications can be transmitted (as defined in the FCC Rules). Test and drills are permitted only for a maximum of one hour per week. All test and drill messages must be clearly identified as such. ARES and RACES Although RACES and ARES are separate entities, the ARRL advocates dual membership and cooperative efforts between both groups whenever possible. An ARES group whose members are all enrolled in and certified by RACES operate in an emergency with great flexibility. Using the same operators and the same frequencies, an ARES group also enrolled as RACES can "switch hats" from ARES to RACES and RACES to ARES to meet the requirements of the situation as it develops. For example, during a "nondeclared emergency," ARES can operate under ARES, but when an emergency or disaster is officially declared by government emergency management authority, the operation can become RACES with no change in personnel or frequencies. INCIDENT COMMAND SYSTEM (ICS) The Incident Command System (ICS) is a management tool that is rapidly being adopted by professional emergency responders throughout the country. ICS provides a coordinated system of command, communications, organization, and accountability in managing emergency events. Due to the wide spread use of ICS, Amateur Radio operators should be familiar with the system, as well as how they will interface with agencies employing ICS. Integral to the ICS is the concept of Unified Command. There is only one boss, the Incident Commander, who is responsible for the overall operation. For any incident, there are a number of functions that must be performed ranging from planning and logistics to handling the press. The functional requirements of planning, logistics, operations, and finance are always present despite the size of the incident. They may be handled by a single individual for a small incident, or a "Command Staff" in a large incident. Another characteristic of ICS is "span of control." In simple terms, any manager should only directly manage a small number of people. ICS uses the number of five for organizational purposes. The number five isn't hard and fast, but provides a useful organizational guide line. How does the Amateur Radio volunteer fit into the Incident Command System? We are expected to be communicators, and within the ICS, this would place us in the Logistics Section in the Service Branch as part of the Communications Unit. The communications unit provides all communications services for the operation. HAZARDOUS MATERIAL INCIDENT DEPLOYMENTS Topic Page HAZMAT INCIDENTS 23 HAZMAT INCIDENT GUIDELINES 25 HAZMAT INCIDENTS The term "hazardous materials" (HAZMAT) refers to any substances or materials which, if released in an uncontrolled manner (eg, spilled), can be harmful to people, animals, crops, water systems, or other elements of the environment. The list is long and includes explosives, gases, flammable and combustible liquids, flammable solids or substances, oxidizing substances, poisonous and infectious substances, radioactive materials, and corrosives. One of the major problems is to determine what chemicals are where and in what quantities. Various organizations in the US have established or defined classes or lists of hazardous materials for regulatory purposes or for the purpose of providing rapid indication of the hazards associated with individual substances. As the primary regulatory agency concerned with the safe transportation of such materials in interstate commerce, the US Department of Transportation (DOT) has established definitions of various classes of hazardous materials, established placarding and marking requirements for containers and packages, and adopted an international cargo commodity numbering system. The DOT requires that all freight containers, trucks and rail cars transporting these materials display placards identifying the hazard class or classes of the materials they are carrying. The placards are diamond-shaped, 10-inches on a side, color-coded and show an icon or graphic symbol depicting the hazard class. They are displayed on the ends and sides of transport vehicles. A four-digit identification number may be displayed on the placard or on an adjacent rectangular orange panel. If you have spent time on the roads you have undoubtedly seen these placards or panels displayed on trucks and railroad tank cars. You may recognize some of the more common ones, such as 1993, which covers a multitude of chemicals including road tar, cosmetics, diesel fuel and home heating oil. Or you may have seen tankers placarded 1203 filling the underground tanks at the local gasoline station. In addition to the placards, warning labels must be displayed on most packages containing hazardous materials. The labels are smaller versions of the placards (4-inches on a side). In some cases, more than one label must be displayed, in which case the labels must be placed next to each other. In addition to labels for each of the DOT hazard classes other labels with specific warning messages may be required. Individual containers also have to be accompanied by shipping papers (if you can safely get close enough!) which contain the proper shipping name, the four-digit ID number and other important information about the hazards of the material. Details of the placards and emergency response procedures can be found in the comprehensive DOT Emergency Response Guidebook, copies of which may be available for review at your local CD, police, sheriff or fire department. You may also want to consult your Local Emergency Planning Committee (LEPC) or State Emergency Response Commission (SERC) concerning what role Amateur Radio might have in your local plan. For more information about hazardous materials in general, contact FEMA, Technological Hazards Division, Federal Center Plaza, 500 C St, SW, Washington, DC, 20472 (202) 646-2861. HAZMAT INCIDENT GUIDELINES  Approach the scene cautiously - from uphill and upwind. If you have binoculars, use them!  Try to identify the material by any one of the following: The four-digit number on a placard or orange panel The four-digit number (preceded by the initials "UN/NA") on a shipping paper or package The name of the material on the shipping paper, placard or package.  Call for help immediately and let the experts handle the situation. Do not attempt to take any action beyond your level of training. Know what you are capable of doing. BASIC OPERATING PRINCIPLES Topic Page PRINCIPLES OF REPEATER OPERATION 27 PRINCIPLES OF DISASTER COMMUNICATIONS 28 PRINCIPLES OF REPEATER OPERATION 1. Use minimum power. Otherwise, especially in heavily populated areas, you may run the risk of keying more than one repeater, thus causing unnecessary QRM. Low power also conserves batteries. 2. Use simplex, whenever possible. ARRL recommends 146.52 MHz, but it's a good idea to have at least one other simplex channel available. Use a gain antenna at fixed locations for simplex operation. 3. Observe the "pause" procedure between exchanges. When it is your turn to transmit, after the transmitting station stands by, count to two or three before pressing your transmit switch. 4. Listen much, transmit little. Announce your presence on a repeater when you are certain of being able to assist in an emergency, and don't tie it up with idle chatter. 5. Monitor local ARES net frequency, when otherwise not busy. 6. Think before you talk. Anyone with an inexpensive public-service-band receiver can monitor. Stick to facts, control your emotions. Remember, during an emergency is the time when you are most apt to act and speak rashly. 7. Articulate, don't slur. Speak close to your mike, but talk across it, not into it. Keep your voice down. In an emergency situation one often gets excited and tends to shout. Talk slowly, calmly--this is the mark of an experienced communicator. PRINCIPLES OF DISASTER COMMUNICATION 1. Keep the QRM level down. In a disaster, crucial stations may be weak. All other stations should remain silent unless they are called upon. If you're not sure you should transmit, don't. 2. Monitor established disaster frequencies. Many ARES localities and some geographical areas have established disaster frequencies where someone is always (or nearly always) monitoring for possible calls. 3. Avoid spreading rumors. During and after a disaster situation, especially on the phone bands, you may hear almost anything. Unfortunately, much misinformation is transmitted. Rumors are started by expansion, deletion, amplification or modification of words, exaggeration or interpretation. All addressed transmissions should be officially authenticated as to their source. These transmissions should be repeated word for word, if at all, and only when specifically authorized. 4. Authenticate all messages. Every message which purports to be of an official nature should be written and signed. Whenever possible, amateurs should avoid initiating disaster or emergency traffic themselves. We do the communicating; the agency officials we serve supply the content of the communications. 5. Strive for efficiency. Whatever happens in an emergency, you will find hysteria and some amateurs who are activated by the thought that they must be sleepless heroes. Instead of operating your own station full time at the expense of your health and efficiency, it is much better to serve a shift at one of the best-located and best-equipped stations, suitable for the work at hand, manned by relief shifts of the best-qualified operators. This reduces interference and secures well-operated stations. 6. Select the mode and band to suit the need. It is a characteristic of all amateurs to believe that their favorite mode and band is superior to all others. However, the merits of a particular band or mode in a communications emergency should be evaluated impartially with a view to the appropriate use of bands and modes. There is, of course, no alternative to using what happens to be available, but there are ways to optimize available communications. 7. Use all communications channels intelligently. While the prime object of emergency communications is to save lives and property (anything else is incidental), Amateur Radio is a secondary communications means; normal channels are primary and should be used if available. Emergency channels other than amateur which are available in the absence of amateur channels should be utilized without fear of favoritism in the interest of getting the message through. 8. Don't "broadcast." Some stations in an emergency situation have a tendency to emulate "broadcast" techniques. While it is true that the general public may be listening, our transmissions are not and should not be made for that purpose. 9. NTS and ARES leadership coordination. Within the disaster area itself, the ARES is primarily responsible for emergency communications support. The first priority of those NTS operators who live in or near the disaster area is to make their expertise available to their Emergency Coordinator (EC) where and when needed. For timely and effective response, this means that NTS operators should talk to their ECs before the time of need so that they will know how to best respond. MESSAGE FORMATS Topic Page DISASTER WELFARE MESSAGE FORM 31 ARRL RADIOGRAM FORM 32 ARRL MESSAGE FORM 33 ARRL MESSAGE PRECEDENCES 34 ARRL MESSAGE HANDLING INSTRUCTIONS 35 EMERGENCY RELIEF NUMBERED RADIOGRAMS 36 DISASTER WELFARE MESSAGE FORM Number Precedence HX Station of Origin Check Place of Origin Time Filed Date TO: Message Receipt or Delivery Information Operator and station: ________________ Sent to:____________________________ Delivered to: _______________________ Date:______________ Time: __________ Telephone number: (Circle not more than two standard texts from list below) ARL ONE Everyone safe here. Please don't worry. ARL TWO Coming home as soon as possible. ARL THREE Am in _________________ hospital. Receiving excellent care and recovering fine. ARL FOUR Only slight property damage here. Do not be concerned about disaster reports. ARL FIVE Am moving to new location. Send no further mail or communications. Will inform you of new address when relocated. ARL SIX Will contact you as soon as possible. ARL SIXTY FOUR Arrived safely at _______________________________________________________________ Time Date Telephone Signature Name THE AMERICAN RADIO RELAY LEAGUE RADIOGRAM VIA AMATEUR RADIO NUMBER PRECEDENCE HX STATION OF ORIGIN CHECK PLACE OF ORIGIN TIME FILED DATE TO: RECEIVED AT: STATION ___________ PHONE ____________ NAME _________________________________ ADDRESS _____________________________ Telephone number: ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ REC'D FROM DATE TIME SENT TO DATE TIME AMATEUR MESSAGE FORM Every formal radiogram message originated and handled should contain the following components in the order given. I PREAMBLE a. Number (begin with 1 each month or year) b. Precedence (R, W, P or EMERGENCY) c. Handling Instructions (optional) d. Station of Origin (first amateur handler) e. Check (number of words/groups in text only) f. Place of origin (not necessarily location of station of origin) g. Time Filed (optional with originating station) h. Date (must agree with date of time filed) II ADDRESS (as complete as possible, include zip and telephone) III TEXT (limit to 25 words or less, if possible) IV SIGNATURE MESSAGE EXAMPLE I 1 R HXG W1AW 8 NEWINGTON CT 1830Z JULY 1 a b c d e f g h II DONALD SMITH 164 EAST SIXTH AVE NORTH RIVER CITY MO 00789 733 4968 III HAPPY BIRTHDAY X SEE YOU SOON X LOVE IV DIANA Note that X, when used in the text as punctuation, counts as a word. ARRL MESSAGE PRECEDENCES EMERGENCY--Any message having life and death urgency to any person or group of persons, which is transmitted by Amateur Radio in the absence of regular commercial facilities. This includes official messages of welfare agencies during emergencies requesting supplies, materials or instructions vital to relief to stricken populace in emergency areas. On CW, RTTY, AMTOR and packet this designation will always be spelled out. When in doubt, do not use this designation. PRIORITY--Use abbreviation P on CW, RTTY, AMTOR and packet. This classification is for important messages having a specific time limit, official messages not covered in the emergency category, press dispatches and emergency-related traffic not of the utmost urgency. WELFARE--This classification, abbreviated as W on CW, RTTY, AMTOR and packet, refers to either an inquiry as to the health and welfare of an individual in the disaster area or an advisory from the disaster area that indicates all is well. Welfare traffic is handled only after all emergency and priority traffic is cleared. The Red Cross equivalent to an incoming Welfare message is DWI (Disaster Welfare Inquiry). ROUTINE--Most traffic in normal times will bear this designation. In disaster situations, traffic labeled Routine (R on CW, RTTY, AMTOR and packet) should be handled last, or not at all when circuits are busy with higher-precedence traffic. ARRL MESSAGE HANDLING INSTRUCTIONS Handling instructions (HX) convey special instructions to message handling and delivering operators. The instruction is inserted in the message preamble between the precedence and the station of origin. Its use is optional with the originating stations, but once inserted is mandatory with all relaying stations. PROSIGN Instruction HXA (Followed by number) Collect landline delivery authorized by addressee within...miles. (If no number, authorization is unlimited.) HXB (Followed by number) Cancel message if not delivered within...hours of filing time; service originating station. HXC Report date and time of delivery (TOD) to originating station. HXD Report to originating station the identity of station from which received, plus date and time. Report identity of station to which relayed, plus date and time, or if delivered report date, time and method of delivery. HXE Delivering station get reply from addressee, originate message back. HXF (Followed by number.) Hold delivery until...(date). HXG Delivery by mail or landline toll call not required. If toll or other expense involved, cancel message and service originating station. ARRL EMERGENCY RELIEF NUMBERED RADIOGRAMS The letters ARL are inserted in the preamble in the check and in the text before spelled out numbers, which represent texts from this list. Note that some ARL texts include insertion of information. Example: NR 1 W W1AW ARL 4 NEWINGTON CONN DEC 25 DONALD R. SMITH 164 EAST SIXTH AVE NORTH RIVER CITY MO PHONE 733-3968 BT ARL ONE ARL TWO BT DIANA AR. ONE Everyone safe here. Please don't worry. TWO Coming home as soon as possible. THREE Am in ____ hospital. Receiving excellent care and recovering fine. FOUR Only slight property damage here. Do not be concerned about disaster reports. FIVE Am moving to new location. Send no further mail. Will inform you of new address when relocated. SIX Will contact you ASAP. SEVEN Please reply by Amateur Radio through the amateur delivering this message. This is a free public service. EIGHT Need additional _____ mobile or portable equipment for immediate emergency use. NINE Additional _____ radio operators needed to assist with emergency at this location. TEN Please contact ______. Advise to standby and provide further emergency information, instructions or assistance. (continued next page). ELEVEN Establish Amateur Radio emergency communications with ______ on _____ MHz. TWELVE Anxious to hear from you. No word in some time. Please contact me as soon as possible. THIRTEEN Medical emergency situation exists here. FOURTEEN Situation here becoming critical. Losses and damage from ____ increasing. FIFTEEN Please advise your condition and what help is needed. SIXTEEN Property damage very severe in this area. SEVENTEEN REACT communications services also available. Establish REACT communication with ______ on channel _____. EIGHTEEN Please contact me as soon as possible at _______. NINETEEN Request health and welfare report on ______(name, address, phone). TWENTY Temporarily stranded. Will need some assistance. Please contact me at _____. TWENTY ONE Search and Rescue assistance is needed by local authorities here. Advise availability. TWENTY TWO Need accurate information on the extent and type of conditions now existing at your location. Please furnish this information and reply without delay. TWENTY THREE Report at once the accessibility and best way to reach your location. TWENTY FOUR Evacuation of residents from this area urgently needed. Advise plans for help. TWENTY FIVE Furnish as soon as possible the weather conditions at your location. TWENTY SIX Help and care for evacuation of sick and injured from this location needed at once. LOCAL NET/CONTACT INFORMATION Topic Page LOCAL EMERGENCY NET INFORMATION 39 LOCAL RED CROSS CHAPTER OFFICES 40 LOCAL EMERGENCY OPERATIONS CENTERS 41 LOCAL/COUNTY PUBLIC SAFETY OFFICES 42 ARRL ARES EMERGENCY COORDINATORS 43 OTHER EMERGENCY INFORMATION CONTACTS 44 LOCAL REPEATER DIRECTORY 45 LOCAL PACKET DIRECTORY 47 LOCAL EMERGENCY NET INFORMATION Day Time Net Name Frequency Sponsor ARES Net RACES Net SKYWARN Net NTS Section Net NTS Local Net LOCAL RED CROSS CHAPTER OFFICES Chapter Name Address Telephone E-Mail Address Station Call Sign LOCAL/COUNTY EMERGENCY OPERATIONS CENTERS EOC Name Address Telephone E-Mail Address Station Call Sign LOCAL/COUNTY PUBLIC SAFETY AGENCY OFFICES Agency/Office Name Address Telephone E-Mail Address Station Call Sign State Police Local Police Sheriff Fire Department Ambulance Civil Defense National Weather Service SECTION/DISTRICT/COUNTY ARRL ARES EMERGENCY COORDINATORS Name and Call Sign Title Address Telephone E-Mail Address Emergency Coordinator (EC) Assistant EC District EC Section EC Section Manager Net Manager OTHER EMERGENCY INFORMATION CONTACTS Name and Call Sign Title Address Telephone E-Mail Address LOCAL REPEATER DIRECTORY Location Output Input Callsign Notes Emergency Power Emergency Power Location Output Input Callsign Notes Emergency Power Emergency Power LOCAL PACKET DIRECTORY Location Frequency Alias Callsign Notes Emergency Power Emergency Power Location Frequency Alias Callsign Notes Emergency Power Emergency Power ARRL SECTION ARES MAP <> SECTION EMERGENCY PLAN <> OPERATING AIDS Operating Aid Page PACKET BBS COMMANDS 52 ARRL COMMUNICATIONS PROCEDURES 53 ITU PHONETIC ALPHABET 54 R-S-T SYSTEM 55 INTERNATIONAL Q SIGNALS 56 ABBREVIATIONS, PROSIGNS, PROWORDS 57 SIMPLE PACKET BBS COMMANDS Abbreviation Command Function B BYE Disconnect from the mailbox CM Copy Msg Make a copy of a message for another station D Download Download files. (Read files that are in the BBS) E Edit TFC Edit the message header (To, From, etc) H Help Gives a list of BBS commands J WHO Listing of stations recently heard or connected to the mailbox K Kill Kill (erase) a message L List List messages (several variations available) N Name Enter your Name, QTH, Zip, and Home Mail box R Read Read a message S Send Send a message U Upload Upload a file to the BBS W What What files are on the BBS ARRL COMMUNICATIONS PROCEDURES Voice Code Function Go ahead K Used after calling CQ, or at the end of a transmission, to indicate any station is invited to ___ transmit. Over AR Used after a call to a specific station, to indicate end of ___ instant transmission. KN Used at the end of any transmission when only the ___ specific station contacted is invited to answer. Stand by or wait AS A temporary interruption of the contact. Roger R Indicates a transmission has been received correctly and in ___ full. Clear SK End of contact. SK is sent before the final identification. ___ Leaving the air CL Indicates that a station is going off the air, and will not listen for any further calls. CL is sent after the final identification. ITU PHONETIC ALPHABET Word list adopted by the International Telecommunication Union. A ALFA B BRAVO C CHARLIE D DELTA E ECHO F FOXTROT G GOLF H HOTEL I INDIA J JULIETT K KILO L LIMA M MIKE N NOVEMBER O OSCAR P PAPA Q QUEBEC R ROMEO S SIERRA T TANGO U UNIFORM V VICTOR W WHISKEY X X-RAY Y YANKEE Z ZULU THE R-S-T SYSTEM READABILITY 1 -- Unreadable 2 -- Barely readable, occasional words distinguishable. 3 -- Readable with considerable difficulty. 4 -- Readable with practically no difficulty. 5 -- Perfectly readable. SIGNAL STRENGTH 1 -- Faint signals, barely perceptible. 2 -- Very weak signals. 3 -- Weak signals. 4 -- Fair signals. 5 -- Fairly good signals. 6 -- Good signals. 7 -- Moderately strong signals. 8 -- Strong signals. 9 -- Extremely strong signals. TONE 1 -- Sixty cycle a.c. or less, very rough and broad. 2 -- Very rough a.c., very harsh and broad. 3 -- Rough a.c. tone, rectified but not filtered. 4 -- Rough note, some trace of filtering. 5 -- Filtered rectified a.c. but strongly ripple-modulated. 6 -- Filtered tone, definite trace of ripple modulation. 7 -- Near pure tone, trace of ripple modulation. 8 -- Near perfect tone, slight trace of modulation. 9 -- Perfect tone, no trace of ripple or modulation of any kind. INTERNATIONAL Q SIGNALS SIGNAL MESSAGE QRA What is the name of your station? QRG What's my exact frequency? QRH Does my frequency vary? QRI How is my tone? (1-3) QRK What is my signal intelligibility? (1-5) QRL Are you busy? QRM Is my transmission being interfered with? QRN Are you troubled by static? QRO Shall I increase transmitter power? QRP Shall I decrease transmitter power? QRQ Shall I send faster? QRS Shall I send slower? QRT Shall I stop sending? QRU Have you anything for me? (Answer in negative) QRV Are you ready? QRW Shall I tell ........ you're calling him? QRX When will you call again? QRZ Who is calling me? QSA What is my signal strength? (1-5) QSB Are my signals fading? QSD Is my keying defective? QSG Shall I send ........ messages at a time? QSK Can you work breakin? QSL Can you acknowledge receipt? QSM Shall I repeat the last message sent? QSO Can you communicate with .............. direct? QSP Will you relay to ......... ? QSV Shall I send a series of V's? QSW Will you transmit on ......... ? QSX Will you listen for ....... on ......... ? QSY Shall I change frequency? QSZ Shall I send each word/group more than once? (Answer send twice or ..... ) QTA Shall I cancel number ........ ? QTB Do you agree with my word count? (Answer negative) QTC How many messages have you to send? QTH What is your location? QTR What is your time? QTV Shall I stand guard for you ..... ? QTX Will you keep your station open for further communication with me? QUA Have you news of ............. ? ABBREVIATIONS, PROSIGNS, PROWORDS CW PHONE __ AA (Separation between parts of address or signature.). AA All after (use to get fills). AB All before (used to get fills). ADEE Addressee (name of person to whom message addressed). ADR Address (second part of message). __ AR End of message (end of record copy). ARL (Used with "check " indicates use of ARRL numbered message in text). __ AS Stand by; wait. B More (another message to follow). __ BK Break; break me; break-in (interrupt transmission on cw. Quick check on phone). __ BT Separation (break) between address and text; between text and signature. C Correct; yes. CFM Confirm. (Check me on this). CK Check. DE From; this is (preceding identification). ___ HH (Error in sending. Transmission continues with last word correctly sent.) HX (Handling instructions. Optional part of preamble.) Initial(s). Single letter(s) to follow. ___ IMI Repeat; I say again. (Difficult or unusual words or groups.) K Go ahead; over; reply expected. (Invitation to transmit .) N Negative; incorrect; no more. (No more messages to follow.) NR Number. (Message follows.) PBL Preamble (first part of message)....... Read back. (Repeat as received.) R Roger; point. (Received; decimal point.) SIG Signed; signature (last part of message.) __ SK Out; clear (end of communications no reply expected.) TU Thank you. WA Word after (used to get fills.) WB Word before (used to get fills.) ...... Speak slower. ...... Speak faster. HURRICANE INFORMATION Topic Page SAFFIR/SIMPSON HURRICANE SCALE 59 HURRICANE TRACKING CHART 60 SAFFIR/SIMPSON HURRICANE SCALE Category Pressure Winds Surge Damage 1 28.94" 74-95 MPH 4-5 ft Minimal. Primarily to trees, foliage, and unanchored mobile homes. No real damage to other structures. Some small craft may be torn from moorings. 2 28.50" 96-110 MPH 6-8 ft Moderate, some trees blown down. Some window, door and roofing damage. Small craft torn from moorings in unprotected anchorages. Some evacuation of shoreline residences and low-lying islands. 3 27.91" 111-130 MPH 9-12 ft Extensive. Large trees blown down. Some structural damage to small buildings. Mobile homes destroyed. Serious coastal flooding. Many small structures near coast destroyed by wind and waves. Almost all small boats torn from moorings. 4 27.17" 131-155 MPH 13-18 ft Extreme. Extensive damage to roofs on many small residences. Terrain 10 feet or less above sea level flooded. Escape routes cut by rising water 3 to 5 hours before center arrives. Massive coastal evacuation required. 5 27.16" 156 MPH + 18 ft + Catastrophic. Complete failure of roofs on residences and many commercial structures. Small buildings overturned or blown away. Massive evacuation from low ground within 5-10 miles of the coast. APPENDICES Appendix Topic Page ONE: FCC RULES, PROVIDING EMERGENCY COMMUNICATIONS 62 TWO: THIRD PARTY TRAFFIC COUNTRIES LIST 66 THREE: ARRL STANDARD POWER CONNECTOR 68 FOUR: SECTION EMERGENCY COORDINATORS 69 FIVE: SECTION WIDE EMERGENCY NETS 75 SIX: WIDE AREA DISASTER RELIEF NETS 79 SEVEN: MUTUAL ASSISTANCE TEAM (ARESMAT) CONCEPT 80 EIGHT: FEDERAL RESPONSE PLAN 83 NINE: NATIONAL DISASTER MEDICAL SYSTEM 85 TEN: WILDERNESS PROTOCOL 87 APPENDIX ONE FCC Rules: Subpart EΡProviding Emergency Communications €97.401 Operation during a disaster. (a) When normal communication systems are overloaded, damaged or disrupted because a disaster has occurred, or is likely to occur, in an area where the amateur service is regulated by the FCC, an amateur station may make transmissions necessary to meet essential communication needs and facilitate relief actions. (b) When normal communication systems are overloaded, damaged or disrupted because a natural disaster has occurred, or is likely to occur, in an area where the amateur service is not regulated by the FCC, a station assisting in meeting essential communication needs and facilitating relief actions may do so only in accord with ITU Resolution No. 640 (Geneva, 1979). The 80 m, 75 m, 40 m, 30 m, 20 m, 17 m, 15 m, 12 m, and 2 m bands may be used for these purposes. (c) When a disaster disrupts normal communication systems in a particular area, the FCC may declare a temporary state of communication emergency. The declaration will set forth any special conditions and special rules to be observed by stations during the communication emergency. A request for a declaration of a temporary state of emergency should be directed to the EIC in the area concerned. (d) A station in, or within 92.6 km of, Alaska may transmit emissions J3E and R3E on the channel at 5.1675 MHz for emergency communications. The channel must be shared with stations licensed in the Alaska-private fixed service. The transmitter power must not exceed 150 W. €97.403 Safety of life and protection of property. No provision of these rules prevents the use by an amateur station of any means of radiocommunication at its disposal to provide essential communication needs in connection with the immediate safety of human life and immediate protection of property when normal communication systems are not available. €97.405 Station in distress. (a) No provision of these rules prevents the use by an amateur station in distress of any means at its disposal to attract attention, make known its condition and location, and obtain assistance. (b) No provision of these rules prevents the use by a station, in the exceptional circumstances described in paragraph (a), of any means of radiocommunications at its disposal to assist a station in distress. €97.407 Radio amateur civil emergency service. (a) No station may transmit in RACES unless it is an FCC-licensed primary, club, or military recreation station and it is certified by a civil defense organization as registered with that organization, or it is an FCC-licensed RACES station. No person may be the control operator of a RACES station, or may be the control operator of an amateur station transmitting in RACES unless that person holds a FCC-issued amateur operator license and is certified by a civil defense organization as enrolled in that organization. (b) The frequency bands and segments and emissions authorized to the control operator are available to stations transmitting communications in RACES on a shared basis with the amateur service. In the event of an emergency which necessitates the invoking of the PresidentΥs War Emergency Powers under the provisions of €706 of the Communications Act of 1934, as amended, 47 U.S.C. €606, RACES stations and amateur stations participating in RACES may only transmit on the following frequencies: (1) The 1800-1825 kHz, 1975-2000 kHz, 3.50-3.55 MHz, 3.93-3.98 MHz, 3.984-4.000 MHz, 7.079-7.125 MHz, 7.245-7.255 MHz, 10.10-10.15 MHz, 14.047-14.053 MHz, 14.22-14.23 MHz, 14.331-14.350 MHz, 21.047-21.053 MHz, 21.228-21.267 MHz, 28.55-28.75 MHz, 29.237-29.273 MHz, 29.45-29.65 MHz, 50.35-50.75 MHz, 52-54 MHz, 144.50-145.71 MHz, 146-148 MHz, 2390-2450 MHz segments; (2) The 1.25 m, 70 cm and 23 cm bands; and (3) The channels at 3.997 MHz and 53.30 MHz may be used in emergency areas when required to make initial contact with a military unit and for communications with military stations on matters requiring coordination. (c) A RACES station may only communicate with: (1) Another RACES station; (2) An amateur station registered with a civil defense organization; (3) A United States Government station authorized by the responsible agency to communicate with RACES stations; (4) A station in a service regulated by the FCC whenever such communication is authorized by the FCC. (d) An amateur station registered with a civil defense organization may only communicate with: (1) A RACES station licensed to the civil defense organization with which the amateur station is registered; (2) The following stations upon authorization of the responsible civil defense official for the organization with which the amateur station is registered: (i) A RACES station licensed to another civil defense organization; (ii) An amateur station registered with the same or another civil defense organization; (iii) A United States Government station authorized by the responsible agency to communicate with RACES stations; and (iv) A station in a service regulated by the FCC whenever such communication is authorized by the FCC. (e) All communications transmitted in RACES must be specifically authorized by the civil defense organization for the area served. Only civil defense communications of the following types may be transmitted: (1) Messages concerning impending or actual conditions jeopardizing the public safety, or affecting the national defense or security during periods of local, regional, or national civil emergencies; (2) Messages directly concerning the immediate safety of life of individuals, the immediate protection of property, maintenance of law and order, alleviation of human suffering and need, and the combating of armed attack or sabotage; (3) Messages directly concerning the accumulation and dissemination of public information or instructions to the civilian population essential to the activities of the civil defense organization or other authorized governmental or relief agencies; and (4) Communications for RACES training drills and tests necessary to ensure the establishment and maintenance of orderly and efficient operation of the RACES as ordered by the responsible civil defense organizations served. Such drills and tests may not exceed a total time of 1 hour per week. With the approval of the chief officer for emergency planning in the applicable State, Commonwealth, District or territory, however, such tests and drills may be conducted for a period not to exceed 72 hours no more than twice in any calendar year. APPENDIX TWO COUNTRIES THAT SHARE A THIRD PARTY TRAFFIC AGREEMENT WITH THE UNITED STATES: V2 Antigua/Barbuda LU Argentina VK Australia V3 Belize CP Bolivia T9 Bosnia-Herzegovina PY Brazil VE Canada CE Chile HK Colombia D6 Comoros TI Costa Rica CO Cuba HI Dominican Republic J7 Dominica HC Ecuador YS El Salvador V6 Federated States of Micronesia C5 Gambia 9G Ghana J3 Grenada TG Guatemala 8R Guyana HH Haiti HR Honduras 4X Israel 6Y Jamaica JY Jordan EL Liberia V7 Marshall Islands XE Mexico YN Nicaragua HP Panama ZP Paraguay OA Peru DU Philippines VR6 Pitcairn Island* V4 St. Christopher/Nevis J6 St. Lucia J8 St. Vincent 9L Sierra Leone 3DA Swaziland 9Y Trinidad/Tobago GB United Kingdom ** CX Uruguay YV Venezuela 4U1ITU - ITU, Geneva 4U1VIC - VIC, Vienna * Since 1970, there has been an informal agreement between the United Kingdom and the US, permitting Pitcairn and US amateurs to exchange messages concerning medical emergencies, urgent need for equipment or supplies, and private or personal matters of island residents. ** Limited to special-event stations with callsign prefix GB (GB3 excluded). Note: US licensed amateurs may operate in the following US territories under their FCC license: The Northern Marianas Islands, Guam, Johnston Island, Midway Island, Kure Island, American Samoa, Wake Island, Wilkes Island, Peale Island, The Commonwealth of Puerto Rico and the US Virgin Islands. TEMPORARY THIRD PARTY TRAFFIC AGREEMENTS: (Note: During major disaster situations, administrations of countries may request temporary third party traffic agreements to facilitate the passage of emergency and health and welfare messages. W1AW bulletins carry announcements of temporary agreements.) Countries: __________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ APPENDIX THREE ARRL STANDARD POWER CONNECTOR MOLEX Series 1545 connector for use in promoting compatibility and interchangeability among personal VHF/UHF radio equipment at disaster sites. Polarity should always be verified prior to connecting to radios and power supplies. APPENDIX FOUR SECTION EMERGENCY COORDINATORS As of November 1995 Notes: Unless otherwise indicated, home telephone numbers are listed first followed by work numbers when applicable. An asterisk (*) indicates that there is no Section Emergency Coordinator presently appointed. The ARRL Section Manager is listed instead. ALABAMA J. Rick Kimbrell, KC4RNF P O Box 10 Winfield, AL 35594 205-487-6783 ALASKA Larry Flanagan, NL7XG P O Box 3167 Anderson, AK 99744 907-582-2240 ARIZONA Cletis Boan, AK6Y P O Box 50351 Parks, AZ 86018 602-635-2355 ARKANSAS Jim Blackmon, KB5IFV 1008 Pine St. Arkadelphia, AR 71923 501-246-7833 CALIFORNIA EAST BAY Gerald Boyd, KG6LF PO Box 2701 Martinez, CA 94553-7701 510-372-3545;510-372-0246 LOS ANGELES Hank Magid, K6YMJ 21117 Osborne St. Canoga Park, CA 91304 818-709-4229 ORANGE Fred W. Finke, KA6IXY 32280 Machado St. Lake Elsinore, CA 92530 909-674-1731; 714-801-1241 SACRAMENTO Andrew L. Robinson, WD9EKX VALLEY 877 Bille Rd. Paradise, CA 95969 SAN DIEGO Robert Ryan, KC6VVT PO Box 314 Imperial Beach, CA 91933-0314 SAN FRANCISCO Dale Westerterp, WB6TMS P O Box 478 Petaluma, CA 94953 707-762-9414 SAN JOAQUIN Walter Smith, WC6U VALLEY 1254 Malibu Ct. Tulare, CA 93274-7641 209-688-6058; 209-686-3335 SANTA BARBARA Jennifer Roe, AA6MX 2480 N. Verde Court Simi Valley, CA 93065 805-583-3805; 805-583-8600 x 3870 SANTA CLARA Frederick Fowler, KE6EPM VALLEY 921 Lakebird Dr. Sunnyvale, CA 94089 408-249-7083 COLORADO Rich Ferguson, KA0DXM 1150 Albion Rd. Boulder, CO 80303 303-499-2871; 303-538-2612 CONNECTICUT Clark S. Magness, NI1U 23 Snowbird Ct. Guilford, CT 06437 DELAWARE * Randall K. Carlson, WB0JJX 121 Scarborough Park Dr, Apt 10 Wilmington, DE 19804 302-655-6179 FLORIDA NORTHERN FLORIDA George Thurston, W4MLE 2116 Gibbs Dr. Tallahassee, FL 32303 904-385-1637; 904-386-2625 SOUTHERN FLORIDA E. G. "Manny" Papandreas, W4SS 32 Barberton Rd. Lake Worth, FL 33463 407-967-1477; 407-533-0588 GEORGIA Charles Calmbacher, AD4JU 366 Rockland Way Lawrenceville, GA 30245-4380 770-962-8498 HAWAII & PACIFIC Dennis Carvalho, KH2M P O Box 383743 Waikoloa, HI 76738 808-883-0133;808-329-8400 IDAHO Roy Davis, KI7EP P O Box 540 Athol, ID 83801-0540 208-683--3782 ILLINOIS Robert J. Hajek, W9QBH P O Box 200 Riverside, IL 60546-0200 312-387-0000 INDIANA Jim Sellers, K9ZBM 54676 County Rd 8 Middlebury, IN 46540 219-825-5425 IOWA James D. Snapp, NA0R 605 5th Ave SE Altoona, IA 50009-1927 515-967-3890 KANSAS Joseph Plankinton, WD0DMV 314 NE Sumner St. Topeka, KS 66616 913-296-2231;913-233-0071 KENTUCKY Paul Mitchell, N4DUE 721 Kingston Rd. Lexington, KY 40505-1810 606-299-8919 LOUISIANA Gordon McCraw, KA5YDJ 606 Clinebrook Dr. Gretna, LA 70056 504-394-0761; 504-393-3207 MAINE Arnold P. Smith, KA1LPW RR 1 Box 475 Augusta, ME 04330 207-622-2915 MARYLAND & DC Michael C. Carr, WA1QAA 8059 Fetlock Court Ellicott City, MD 21043 410-799-0403; 410-745-4321 MASSACHUSETTS EASTERN Brad Cole, KX3L MASSACHUSETTS 50 Main St. Chelmsford, MA 01863 617-860-3033 WESTERN Dennis Zonia, K1VSG MASSACHUSETTS 27 Tanner Rd. Webster, MA 01570 508-987-5827; 508-987-0240 (fax) MICHIGAN Doug Burke, WB8CFV 8550 N. Douglas Ave. Kalamazoo, MI 49004 616-343-2057; 616-323-1333 MINNESOTA Raymond H. Munger, KA0ARP 8386 Pequaywan Lake Rd. Duluth, MN 55803-9773 218-848-2385 MISSISSIPPI H. Eugene Holcombe, Sr. N5ZDF 1124 Perrett Rd. Hazelhurst, MS 39083 MISSOURI Fred Langeneckert, KE0ZG P.O. Box 768 Bridgeton, MO 63044-0768 314-291-1598 MONTANA Jim Fuller, N7VMR 527 Yellowstone Ave. Billings, MT 59101 601-894-5210 NEBRASKA Jim Peterson, KF0FO 5208 Cass St. Omaha, NE 68132 402-558-0643; 402-393-5630 NEVADA Joseph Giraudo, N7JEH P O Box 868 Elko, NV 89803-0868 702-738-7110; 702-778-8153 NEW HAMPSHIRE Gary Okula, N3CLZ 9 Jay Dr. Londonderry, NH 03053 603-434-4119; 603-474-9521 x 2806 NEW JERSEY NORTHERN Gordon Beattie, N2DSY NEW JERSEY 206 N. Vivyen St. Bergenfield, NJ 07621 201-387-8896; 908-957-6345 SOUTHERN Austin Prestwood, W2HOB NEW JERSEY 8 Dogwood Dr. Burlington, NJ 08016-9710 NEW MEXICO W. L. "Bill" Kauffman, K6YEJ 1625 36th St. SE Rio Rancho, NM 87124 505-892-0042 NEW YORK EASTERN Anthony Pazzola, WB2BEJ NEW YORK 18-B Pinewood Place Albany, NY 12205 518-458-7567; 518-474-7101 NEW YORK CITY- Mario Maltese, WF2T LONG ISLAND 19 York Place Williston Park, NY 11596 516-873-1011 WESTERN Edwin Holdsworth, N2EH NEW YORK 518 Parrish Rd. Honeoye Falls, NY 14472 716-624-1929 NORTH CAROLINA Bill Mitchell, WB4SGA P O Box 34 Mebane, NC 27302 919-563-1484; 919-563-3324 NORTH DAKOTA Robert Moeckel, KA0CLH 21 Fenton Ave. Grand Forks, ND 58203 701-777-3659 OHIO Larry Solak, WD8MPV 9971 Diagonal Rd. Mantua, OH 44255 216-274-8240; 216-626-4132; 216-274-2811 OKLAHOMA Bennett L. Basore, W5ZTN 229 N. Knoblock # 26 Stillwater, OK 74075 405-377-0693 OREGON Lewis N. Williams, WB7NML 3535 NW Glen Ridge Place Corvallis, OR 97330 503-752-1208 PENNSYLVANIA EASTERN Eric D. Olena, WB3FPL PENNSYLVANIA RR 5, Box 5687 Mohnton, PA 19540 610-775-0526 WESTERN William Edgar, N3LLR PENNSYLVANIA 22 Jackson Ave. Bradford, PA 16701 814-362-1250 PUERTO RICO * Guillermo Schwarz, KP4DDB HC-03 Box 7526 Guaynabo, PR 00971 809-720-8137 RHODE ISLAND Michael Cardarelli, N1FKI 21 Tallman Ave. Cranston, RI 02910 401-941-7112 SOUTH CAROLINA Gerald Hensley, K8AFP P O Box 70, N. Main St. Richburg, SC 29729 803-789-3937 SOUTH DAKOTA Jerry Gathright, WN0Y 926 S. 9th St. Aberdeen, SD 57401 605-229-0514 TENNESSEE James Jarvis, WD4EKA 1525 Vance Dr. Bristol, TN 37620 615-764-1941 TEXAS NORTH TEXAS Joe Brown, K5UPN P O Box 2936 Longview, TX 75606 903-297-9431 SOUTH TEXAS Thomas Tanner, Sr. K5DG Rte 1, Box 45K La Feria, TX 78559-9716 210-797-3114 WEST TEXAS Sherman L. McKean, W5MVJ 1000 Bonne Dr. Amarillo, TX 79108 806-383-3197 UTAH Michael Collett, K7DOU 11511 Wyndcastle Dr. Sandy, UT 84092 VERMONT Ronald Gauthier, N1LDT PO Box 5453 Essex Junction, VT 05453 VIRGINIA Robert Lewis, N4SCK 5485 Braddock Ridge Dr. Centreville, VA 22020-1646 VIRGIN ISLANDS John Ellis, NP2B Gallows Bay Station P O Box 24492 Christiansted, VI 00824 809-773-9643 WASHINGTON EASTERN Jack Babbitt, WA5ZAY WASHINGTON P O Box 951 Walla Walla, WA 99362 509-525-7003 WESTERN Herb Posner, KC7FA WASHINGTON 3313 S E Azalea Port Orchard, WA 98366 206-876-3485 WEST VIRGINIA George Puzzuole, K8QEW 3616 Morgan Drive Weirton, WV 26062 304-748-5707 WISCONSIN John Leekley, WB9SMM W148 N7590 Woodland Dr. Menomonee Falls, WI 53051 414-251-7056; 414-271-3744 WYOMING Francis R. McDonald, WB7K 4511 Bluebird Lane Laramie, WY 82070 307-745-8645 APPENDIX FIVE ARRL SECTION-WIDE EMERGENCY NETS The following nets have been designated by ARRL Section Leadership officials as primary traffic outlets during section-wide emergencies. Nets with star (*) indicate NTS affiliation. NET NAME FREQUENCY (kHz) REGULAR MEETING MANAGER UTC TIME (in winter) ALABAMA *Alabama Day Net 7243 M-Sn 1600 *Alabama Section Net CW 3575 M-Sn 0100 *Alabama Traffic Net Mike 3965 M-Sn 0030 CALIFORNIA (Sacramento Valley) Northern California Net 3630 Dy 0300 *Sacramento Valley Traffic Net 146.85 MHz Dy 0500 (Santa Barbara) *Southern California Net 223.92 -, 145.35 - Dy 0500 KK6GU & 147.975 - *Two Meter SSB/CW 144.230 USB M 0430 KI6XG CONNECTICUT *Connecticut Phone Net 3965 M-S 2300 KY1F Connecticut Statewide Backup Net 145.68 MHz when needed NI1U FLORIDA (Northern & Southern Florida sections) *Florida Amateur Sideband Traffic 3940 Dy 2300 & 0330 KE4ESV *Florida Mid-day Traffic 7247.5 Dy 1700 WB4GCK *Tropical Phone Traffic Net 3940 Dy 2100 WX4J KANSAS *Central States Traffic Net 7253.5 M-S 1830 AB5PA *Kansas Section CW Net 3610 Dy 0000 & 0300 WB0ZNY *Kansas Sideband Net 3920 Dy 0030 W0NBT MAINE *Maine Public Service Net 3940 Sn 1400 KA1LPW *Pine Tree Net 3596 Dy 0000 NX1A *Sea Gull Net 3940 M-S 2200 K1GUP NEVADA Nevada State RACES Net 3996.5 Th 0300 KI7DI NEW YORK (New York City-Long Island) *Big Apple VHF Traffic Net 146.43/ 147.43 MHz Dy 0100 KB2KLH (Western New York) *Central New York Traffic Net (CNYTN) 147.30 + MHz & SnTWFS 0215 WA2PUU 147.00 - M-Th 0215 *New York Phone Net (NYP) 3925/7230 Dy 1800 N2LTC *New York Public Operations Net (NYPON) 3913/3925 Dy 2200 K2LYE *New York State CW Net (NYS) 3677/7040 Dy 00/03/1500 WI2G/ W2YGW/ KA2GJV New York State RACES Net (NYSR) 3530/7102 Sn 1430 W2MTA New York State RACES Net (NYSR) 3993/7245 Sn 1400 N2AGO *Oneida Co Traffic & Emergency Net 146.94 - MHz & Dy 2330 N2SAA 146.88 - Dy 0230 *Southern Tier Amateur Radio Net 146.73 - Dy 2330 K2NCB *Western District Net (WDN) 146.64 - Dy 0230/16/2330 WB2DYJ/ AF2K & ND2S Western New York Section Coordination 3995/7155 when needed W2MTA OHIO *Buckeye Net 3577 Dy 2345 WD8KFN Ohio Section ARES Net 3875 Sn 2000 WD8MPV *Ohio Single Sideband Net 3972.5 Dy 1530/2115 WA8HED & 2345 OKLAHOMA *Oklahoma Phone Emergency Net 3900 Sn 1400 W5ZTN PENNSYLVANIA *Eastern Pennsylvania CW Net 3610 Dy 0000 W3DP *EPA Emergency Phone/Traffic Net 3917 Dy 2300 WA3HED SOUTH CAROLINA ARES/RACES Emergency Net 3993.5 1,3 M 2300 K8AFP *South Carolina SSB Net 3915 Dy 0000 WA4SJS SOUTH DAKOTA South Dakota CW Net 3650 T-S 0100 K0ERM South Dakota NEO Evening Net 3870 Dy 0000 K0ZBJ TEXAS (North Texas and South Texas sections) *Daytime Texas Traffic Net 7273 M-S 1430 K5UPN *North Texas ARES 3873 during emergencies K5UPN *Texas CW Net 3643 Dy 0100 & 0400 KS5V *Texas Traffic Net 3873 Dy 0000 ND5C WASHINGTON *Washington State Emergency Net 3987 M & S 0200 & 1700 KC7FA WEST VIRGINIA DAREN 145.69 - packet W 0200 KA8LLM Multi County ARES/RACES 146.685 - MHz W 0230 W8SP WVAR ARES/RACES 147.27 + Sn 0230 K8KVD *West Virginia Early Net 3567 Dy 0000 W8IMX *West Virginia Phone Net 3865 Dy 2300 N8UGK *West Virginia Mid-day Net 7235 Dy 1645 AI8I WYOMING Wyoming ARES/RACES 3923 (7260 alternate) Sn 1600 WB7K HERCULES Voice Link Network (statewide) M 0200 APPENDIX SIX WIDE-AREA DISASTER RELIEF NETS NET INFO Hurricane Watch Net 14.325 MHz Jerry Herman, N3BDW, Net Manager UN Radio Readiness Group 14.268 MHz David Rosen, K2GM, Net Manager International Assistance and Traffic Net 14.303 MHz Geri Sweeney, N4GHI, Net Manager APPENDIX SEVEN MUTUAL ASSISTANCE TEAM (ARESMAT) CONCEPT The ARESMAT concept recognizes that a neighboring section's ARES resources can be quickly overwhelmed in a large-scale disaster. ARES members in the affected areas may be preoccupied with mitigation of their own personal situations and therefore not be able to respond in local ARES operations. Accordingly, communications support must come from ARES personnel outside the affected areas. This is when help may be requested from neighboring sections' ARESMAT teams. The following is a checklist of functions for ARESMAT leaders. Pre-Departure Functions  Notification of activation/assignment  Credentials issued  General and technical briefing  Review host SEC's invitation  Transportation  Accommodations  Expected length of deployment reviewed In-Travel Functions  Review situation status, and sitreps  Review job assignments  Checklists  Affected area profile  Mission disaster relief plan  Maps  Technical documents  Contact lists  Tactical operation procedures Arrival Functions  Check in with host ARES officials  Obtain information:  Frequencies in use  Current actions  Available personnel  Communication and computer equipment  Support facilities  Host's ARES plan  Establish initial intra-team communication net  Establish HF or VHF channel back to the home section for morale traffic In-situ Functions  Initial assessment  Monitor host ARES officials' communications  Reduce duplication of effort  Proper safety practices  Daily critique of effectiveness Pre-Demobilization and Demobilization Functions  Extraction procedure negotiated  Demobilization plan in effect  Team critique begun ARESMAT Member Qualifications  High performance standards  Qualifications  Experience  Team player  Strong personal desire  Strong interpersonal communication skills  Emergency management knowledge  Respected by officials and peers  Available with consent of employer  Physically fit ARESMAT Concept Summary It should be noted that there is a fine balance of authority over a deployed ARESMAT. The in-disaster SEC (or delegated authority) should be able to make decisions as to use and deployment of an incoming team. Therefore, an incoming team should be prepared to submit themselves to such authority; this is evidenced by the fact that any team, internal or external, has only a limited view of the overall operation. The supervising authorities will naturally have a better overview of the whole situation. In turn, however, the in-disaster authority should be discouraged from abusing the resources of incoming teams. Should a team no longer be required, or a situation de-escalate, the team should be released at the earliest possible time, so that they may return home to their own lives. The ARESMAT tool should be one of "last resort--better than nothing." Whenever possible, amateurs from the affected section should be used for support. It is a lot to ask of a volunteer to travel far from home, family and job for extended periods of arduous and potentially dangerous work. APPENDIX EIGHT THE FEDERAL RESPONSE PLAN (FRP) When disaster threatens a community -- a flood, an earthquake, a chemical spill -- local responders, government agencies and private organizations take action. Their goal: to save lives and help people cope with the chaos. And most of the time, with the help of the State, they have the skills and equipment to do the job. But sometimes the destruction goes beyond local and State capabilities. That's when Federal help is needed as well. Typically, the Federal role is financial. But when State and local governments are overwhelmed by a catastrophic disaster, the Federal government is called in at once to mobilize resources from any number of Federal agencies, and sometimes to perform the response functions normally carried out by State and local governments. This is when the government implements the Federal Response Plan (FRP). Concept The concept of the FRP is simple: In a catastrophic disaster, the Federal government provides State and local governments with personnel, technical expertise, equipment and other resources, and assumes an active role in managing the response. Resources are provided by one or more of 26 Federal departments and agencies and the American Red Cross. Resources are grouped into 12 Emergency Support Functions (ESFs), including transportation, fire fighting, mass care, health and medical services, public works, urban search and rescue, and communications. Each ESF is headed by a Primary Agency. Other agencies provide support as necessary. Each agency responds within its own authorities. Federal assistance is coordinated by the Federal Coordinating Officer (FCO), appointed by the President, and the Emergency Response Team (ERT). They work from a Disaster Field Office (DFO) near the disaster scene. A Streamlined Process National emergency personnel, supplies and equipment are pre-positioned. An Emergency Response Team -- Advanced Element (ERT-A) is dispatched to the potential disaster area, ready to: Establish communications, help the State assess damages and identify needs, direct response activities, or handle State requests for assistance. Amateur Radio is mentioned in three places in the FRP: ESF 2: Communications. Under Resource Requirements, assets critical for the initial 12 hours, support for field activities, the plan refers to Amateur Radio networks/systems providing daily and emergency public service communications during emergencies and major disasters. It further refers to the League's ARES and NTS programs, and recognition of RACES and MARS. ESF 6: Mass Care. Under the DWI (Disaster Welfare Inquiry) System, communications support agencies identified will be tasked with transmitting information to the DWI Center. "In no instance will fatality lists be transmitted via Amateur Radio or the American Red Cross 47.42 MHz system." ESF 8: Health and Medical Services. Under "communications," "Amateur Radio frequencies and networks and the United States Army Military Affiliate Radio System (MARS) will be utilized to the extent necessary to help meet the communications requirements." APPENDIX NINE NATIONAL DISASTER MEDICAL SYSTEM The National Disaster Medical System is a federally-coordinated initiative to augment the nation's emergency medical response capability. The overall purpose of NDMS is to establish a single national medical response capability for: Assisting state and local authorities in dealing with the medical and health effects of major peacetime disasters; and Providing support to the military and VA medical systems in caring for casualties evacuated back to the US from overseas armed conflicts. NDMS has three major components: (1) Disaster Medical Assistance Teams (DMATs) and Clearing-Staging Units (CSUs) with necessary supplies and equipment which will be dispatched to a disaster site within the United States from the country's major metropolitan areas. DMATs/CSUs may also provide NDMS patient reception services at their home locations; (2) An evacuation capability for movement of patients from a disaster area to locations where definitive medical care can be provided; and (3) A voluntary hospital network which will provide definitive care. What is a Disaster Medical Assistance Team? A Disaster Medical Assistance Team (DMAT) is composed of about 35 volunteers which include physicians, nurses, technical staff and other health professionals as well as support staff. Team members will be trained to respond to a disaster as an organized group. How will patients be evacuated, received and transported to the participating NDMS hospitals? At the disaster site, patients will be stabilized by a DMAT and/or CSU for transport. In most cases, patients will be evacuated by air. At the airport of the NDMS reception area, patients will be met by a local DMAT which will sort, assess, and match those patients to participating hospitals. What is an NDMS Federal Coordinating Center? Currently, there are 107 metropolitan areas that serve as potential hosts to NDMS patients. For each NDMS area, there is a Coordinating Center, which is a Federal hospital. The Coordinating Center has three major functions: Recruit and maintain local non-Federal hospital participation in the NDMS; before a disaster, assist sponsors of DMATs and CSUs, participating hospitals and other local authorities in developing patient reception, transportation, and communication plans; and during System activation, coordinate the reception and distribution of patients coming into the area. Amateur Radio Communication Support Functions DMAT Support: ARES members from the DMAT's home base are appointed as full members to the DMAT. They would be trained and be prepared to travel with the DMAT to the disaster area. The section ARES organization and the DMAT cooperatively develop a plan for broad-based support in the event that the team is deployed locally for an intra-state disaster. All ARES members in general could be trained to meet the needs of DMAT teams in a disaster area under the direction of the DMAT member-hams. This is because ARES members located just outside of the disaster area could be called in to provide communications support as hams living in the disaster area would be preoccupied with personal situations and unable to assist. FCC Support: ARES organizations need to develop a plan for supporting each of the 74 Federal Coordinating Centers (FCC). ARES members would supplement existing communications resources among the airport reception/triage sites, ambulances, hospitals and the FCC's headquarters. This would be implemented through local agreements between ARES and the FCCs. APPENDIX TEN WILDERNESS PROTOCOL The Wilderness protocol (see page 101, August 1995 QST) calls for wilderness hams to announce their presence on, and to monitor, the national calling frequencies for five minutes beginning at the top of the hour, every three hours from 7 AM to 7 PM while in the back country. A ham in a remote location may be able to relay emergency information through another wilderness ham who has better access to a repeater. Calling Frequencies: 52.525, 146.52, 223.50, 446.00, 1294.50 MHz. Name: _______________________________ Call: _________________ Date:_________________ ARES REGISTRATION FORM Street: ______________________________ City: ________________ State: _____ Zip: _________ Bus. phone: ___________________ Home phone: ___________________ E-mail: ______________ License Class: ___________________ Check bands/modes you can operate: HF 6-meters 2-meters 222 MHz 440 MHz 1.2 GHz CW FM DATA SSB MOBILE PACKET Can your home station be operated without commercial power? Yes ___ No ___ If yes, what bands? ______________________________________________________ Signature: ___________________________________________________ Date:___________ INCIDENT REPORT FORM Please fill out this form and send a copy to your Emergency Coordinator and to ARRL Headquarters. Nature of emergency/disaster: __________________________________________________________________________________________ __________________________________________________________________________________________ Dates of activity: _______________ Places or areas involved:_______________________________________ Nets and/or frequencies used: ___________________________________________________________________________________________ Number of participating amateurs: _________ Number of messages handled:___________________________ Agencies supported: __________________________________________________________________________ ARES leadership officials managing deployment: ___________________________________________________________________________________________ Your name/call: ________________________________ Signature: ____________________ Date: ___________ INCIDENT REPORT FORM Please fill out this form and send a copy to your Emergency Coordinator and to ARRL Headquarters. Nature of emergency/disaster: __________________________________________________________________________________________ __________________________________________________________________________________________ Dates of activity: _______________ Places or areas involved:_______________________________________ Nets and/or frequencies used: ___________________________________________________________________________________________ Number of participating amateurs: _________ Number of messages handled:___________________________ Agencies supported: __________________________________________________________________________ ARES leadership officials managing deployment: ___________________________________________________________________________________________ Your name/call: ________________________________ Signature: ____________________ Date: ___________ INCIDENT REPORT FORM Please fill out this form and send a copy to your Emergency Coordinator and to ARRL Headquarters. Nature of emergency/disaster: __________________________________________________________________________________________ __________________________________________________________________________________________ Dates of activity: _______________ Places or areas involved:_______________________________________ Nets and/or frequencies used: ___________________________________________________________________________________________ Number of participating amateurs: _________ Number of messages handled:___________________________ Agencies supported: __________________________________________________________________________ ARES leadership officials managing deployment: ___________________________________________________________________________________________ Your name/call: ________________________________ Signature: ____________________ Date: ___________ INCIDENT REPORT FORM Please fill out this form and send a copy to your Emergency Coordinator and to ARRL Headquarters. Nature of emergency/disaster: __________________________________________________________________________________________ __________________________________________________________________________________________ Dates of activity: _______________ Places or areas involved:_______________________________________ Nets and/or frequencies used: ___________________________________________________________________________________________ Number of participating amateurs: _________ Number of messages handled:___________________________ Agencies supported: __________________________________________________________________________ ARES leadership officials managing deployment: ___________________________________________________________________________________________ Your name/call: ________________________________ Signature: ____________________ Date: ___________ INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By INCIDENT LOG SHEET Date/Time Event Message From MessageTo Assigned Net Frequency Assigned By NOTES _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ FOR MORE INFORMATION CONTACT YOUR EMERGENCY COORDINATOR, OR PUBLIC SERVICE BRANCH FIELD SERVICES DEPARTMENT AMERICAN RADIO RELAY LEAGUE 225 MAIN STREET NEWINGTON, CT 06111 (860) 594-0261 rpalm@arrl.org Page 3 Page 1 Page 105